Privacy Policy for Mene Business
Last updated: August 23, 2026
Operated by: MENE SOFTWARE DEVELOPMENT SERVICE (DTI Registered, Philippines)
1. Overview
Mene Business ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how our mobile application, Mene Business (the "App"), collects, uses, stores, and protects your information when you use our Point of Sale (POS), inventory management, and business management services.
By installing or using Mene Business, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
A. Information You Provide to Us
- Account & Profile Information: When you register or sign in with Google or email, we collect your name, email address, profile picture (if provided via Google Auth), and unique User ID.
- Business & Store Data: Store name, legal business name, store branch names, address/locations, currency preferences, tax details, employee accounts, and role permissions.
- Inventory & Product Catalog: Product titles, brand, model, SKU, barcode numbers, prices, cost of goods, and stock quantities.
- Transaction & Sales Records: Sales amounts, receipt numbers, payment methods (Cash, Card, GCash, Bank Transfer), itemized line items, and transaction timestamps.
B. Device & Hardware Permissions
- Camera Permission: The App requests access to your device camera solely for real-time barcode scanning, QR code reading, and stock inwarding. Images and live camera frames are processed on-device using Google ML Kit and are never stored, recorded, or transmitted to our servers.
C. Automatically Collected Technical Data
- Device & App Diagnostics: Device model, operating system version, installation ID, app performance metrics, and crash logs collected via Google Play Vitals and Firebase services to ensure system stability, bug fixes, and security.
3. How We Use Your Information
We use the collected information strictly for:
- App Functionality & Store Operations: Processing sales, maintaining inventory counts, generating receipts, and managing branch permissions.
- Cloud Synchronization & Multi-Device Backup: Syncing your store data across your devices and cloud databases (Google Cloud / Firebase).
- Authentication & Access Control: Securing your account, authenticating staff members, and preventing unauthorized access.
- Security & Fraud Prevention: Utilizing Firebase App Check to safeguard APIs and prevent automated abuse.
- Customer Support & Service Improvements: Diagnosing crashes, fixing bugs, and improving app performance.
We do NOT sell, rent, or trade your personal or business data to any third-party advertisers or data brokers.
4. Data Sharing & Third-Party Services
We only share data with trusted third-party infrastructure providers necessary to operate the App:
- Google Play Services & Firebase (Google LLC): For authentication (Google Sign-In), cloud database sync, App Check security, and crash diagnostics.
- Google Cloud Platform: For encrypted enterprise database hosting.
All third-party service providers are contractually obligated to protect your data in compliance with industry-standard security and privacy regulations (including GDPR, CCPA, and the Philippines Data Privacy Act of 2012 / RA 10173).
5. Data Retention & Offline Mode
- Offline / Local Mode: If you use Mene Business without signing in ("Try Without Account"), all sales, inventory, and receipt data are stored locally on your device in an encrypted Room database.
- Cloud Account: When signed in, your data is retained in our secure cloud databases for as long as your account remains active or as required for financial/tax recordkeeping.
6. Account Deletion & Data Rights
You have the right to:
- Access, review, and export your store and transaction data.
- Request the deletion of your account and all associated cloud data.
To request full account or data deletion, you can:
- Use the Web Deletion Portal: https://mene.app/account-deletion
- Or contact support directly: support@mene.business / contact@mene.app
Upon receiving your verified request, all personal and store data will be permanently purged from our active databases within 30 days.
7. Children's Privacy
Mene Business is designed for business owners, merchants, and retail staff. It is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted within the App and reflected with an updated "Last updated" date at the top of this policy.
9. Contact Us
If you have any questions, suggestions, or concerns regarding this Privacy Policy, please contact us:
